FAQ
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Frequently Asked Questions
About Our Pieces
We curate timeless home décor pieces that bring beauty and warmth into your space—think handcrafted accents, cozy textiles, elegant vases, and more.
Many of our items are handcrafted in small batches, designed to add character and heart to
every corner of your home.
Design Services
Yes—we offer a complimentary styling service via WhatsApp. Simply share photos or videos of the space you’re decorating, and we’ll guide you with suggestions tailored to your style and the mood you want to create.
We do! In addition to our free styling help, we offer a virtual interior design consultancy for your home or residential projects. This service includes a personalized design concept, product recommendations, and layout ideas to bring your vision to life—no matter where you are.
Partnerships & Projects
Yes! Our Designer Trade Program is open to interior designers, architects, developers, realtors, stylists, influencers, hospitality professionals and anyone interested in purchasing wholesale for specific projects. Members receive exclusive discounts, wholesale pricing, and personalized support for custom or large-scale projects.
Shipping & Orders
Simply add your favorite items to the cart and follow the easy checkout process. We’re here if you need help along the way.
Yes, we ship nationwide with care. Expedited options are also available at checkout.
Orders typically arrive within 3–7 business days. You’ll receive tracking info as soon as your order ships.
Shipping costs are calculated at checkout based on your location and order size. We always strive to keep rates fair.
Payments & Security
We accept all major credit and debit cards and PayPal.
Yes. Your privacy and security are important to us. Our website uses trusted, encrypted payment technology.
Returns & Exchanges
Yes, we accept returns and exchanges within 30 days of delivery. Goods must be unused, in original condition, and in their original packaging. Due to the fragile nature of our products, we kindly ask that you inspect your vase upon arrival. If it arrives damaged, please contact us immediately for a replacement or refund.
Customer Care
We’re always happy to help. You can reach us via email, WhatsApp, or our contact form—we respond with care and attention.
We’re currently online only, but we often take part in pop-up events. Follow us on Instagram to see where we’ll be next.